Contact Us

Contact Us – Hovena Store

We’re here to help! 💬
If you have any questions about your order, our products, or any of our store policies, please reach out.
Our team is always happy to assist you.

Customer Support

📧 Email: contact@hovenastore.com
🌐 Website: www.hovenastore.com

We aim to respond to all messages within 24–48 business hours.
If you contact us during weekends or holidays, we’ll reply on the next business day.

Common Reasons to Contact Us

  • Questions about your order or tracking number

  • Product details or availability inquiries

  • Returns, exchanges, or refund requests

  • Technical issues with the website

  • Partnership or collaboration opportunities

Business Hours

🕒 Monday to Friday: 9:00 AM – 6:00 PM (GMT)
📅 Saturday & Sunday: Closed

Note: Response times may vary slightly depending on time zones.

Mailing Address (For Correspondence Only)

Hovena Store – Customer Service Department
International E-Commerce Operations
London, United Kingdom 🇬🇧

(This is a correspondence address only. Product returns must follow the instructions provided via email.)

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Last updated: October 2025